You can contact the Inspector-General for advice and guidance about how to make a complaint, the complaints process and likely timelines before you make a formal complaint. Complaints should be made in writing and sent to the Inspector-General by post or email. Contact information is available on the 'Contact' page
Information about the kinds of complaints that can be made to the Inspector-General is available on the 'Complaints' page.
Your complaint or enquiry should include, if possible:
The Inspector-General cannot receive electronic material on USB drives or similar removable storage media devices. Electronic material can be received on a CD or DVD.
The Inspector-General can provide complainants or whistleblowers with anonymity or confidentiality in some circumstances. If you are considering making a complaint and wish to remain anonymous or keep your complaint confidential, you should contact the Inspector-General to discuss these issues before making a complaint.
The Inspector-General is required to notify the Director-General of the relevant intelligence and security agency if she decides to commence an inquiry into your complaint. This involves providing the Director-General with a copy of the complaint.