Make a complaint
Complaints must be in writing. Pursuant to section 16(2) of the Inspector-General of Intelligence and Security Act 1996, the Inspector-General is unable to accept complaints sent directly to her office.
Address your complaint to:
Post it (mail addressed to a DX number can be put into any mail box) or send by email to: firstname.lastname@example.org
The Registrar will keep the complaint confidential and promptly forward it to the Inspector-General.
A complaint or enquiry should include the following:
Electronic material can only be accepted on CD or DVD (no USBs) please. CDs and DVDs cannot be returned.
Where the Inspector-General commences an inquiry into a complaint, she will notify the Chief Executive of the relevant agency accordingly and provide a copy of the complaint.
If you have any questions about making a complaint including the likely process and the timeframes, you can contact the Office of the Inspector-General for further information. Our contact details are available here.